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CICADA NATION SKATEBOARDS RETURN POLICIES

SKATEBOARDS

* All skateboards must be un-skated and in like-new condition
* No skateboard deck is completely guaranteed
* Once a skateboard has been used it cannot be returned or refunded
* Once a skateboard has been assembled, its parts cannot be returned or exchanged
* Cicada Nation Skateboards is not responsible for actual deck color and/or dimensions
* Cicada Nation Skateboards does not replace broken decks or decks with pressure cracks

Defective Products
You must contact Cicada Nation Skateboards within 7 days of receipt of a defective product. Cicada Nation Skateboards does not guarantee the exchange or credit for a defective item. If you believe your product is defective please send it back along with the return form explaining the defect. If the product is determined to be defective upon receipt by Cicada Nation Skateboards a full refund will be issued. Cicada Nation Skateboards will reimburse shipping charges only on items declared defective. Due to limited stock, replacement product may not be available and cannot be guaranteed.

Non-Defective Products
Non-defective products may be returned if the item is unopened and in a condition that allows for resale. Your item(s) must be returned with shipping pre-paid. A 25% restocking fee will apply. Cicada Nation Skateboards must receive returns within 14 days of the customer receipt date. Refunds will not be authorized after 14 days. Due to limited stock, replacement product may not be available and cannot be guaranteed.

Incorrect Product Shipping
If Cicada Nation Skateboards ships a product other than the product ordered we will issue a call ticket and have the product picked up at our expense. The customer will have the choice of receiving the correct product or receiving a full refund including shipping charges. Due to limited stock, replacement product may not be available and cannot be guaranteed.

Manufacturer Money Back Guarantees
Cicada Nation Skateboards does not offer money back guarantees or honor money back guarantees offered by product manufacturers. If you have concerns regarding a product we strongly suggest you contact the manufacturer directly to discuss and purchase products in order to be covered under the manufacturers money back guarantees. Cicada Nation Skateboards does not endorse or guarantee any manufacturer product claims.

How to return a product:
YOU MUST CONTACT US VIA EMAIL BEFORE RETURNING AN ORDER. NO REFUND WILL BE ISSUED IF A PRODUCT IS RETURNED WITHOUT AUTHORIZATION. In order to receive a refund, your purchase must be returned with shipping pre-paid with a completed Return Form. All items must be in "as-new" condition, in original packaging. No partial returns will be accepted. The original packing slip must be included. Any discrepancies could result in a delay or partial forfeiture of your refund. If the product is not returned to us with all of the original packaging, it will be sent back to you. All products will be inspected upon receipt in our warehouse. If it is determined that the product is not in "as-new" condition it will be sent back to you. All returns must be sent via UPS, Federal Express, or any other courier that issues a tracking number.

Reimbursement of payment:
Please allow a minimum of 72 hours for refunds to be processed and additional time may occur with individual banks. When Cicada Nation Skateboards receives the returned defective product, your credit card will be credited in full for the defective product plus the shipping cost. Customers returning non-defective products will receive a refund less restocking fees.

CICADA NATION SKATEBOARDS PRIVACY POLICY

This Privacy Policy Statement sets forth the privacy policy pertaining to this Site. By using this Site, you are agreeing to the terms set forth in this Privacy Policy Statement. For other terms and conditions that apply to your use of the Site, please review our Legal Statement.

For purposes of this Privacy Policy Statement, "Personal Information" means any information by which you can be personally identified, and includes your name, your address, your telephone number, your e-mail address and the like. Some site pages may request Personal Information in order to help Cicada Nation Skateboards serve you more effectively. Cicada Nation Skateboards collects personal information only when you voluntarily submit such personal information to us, such as when placing a product order through the site.

For each visitor to the site, our web servers automatically recognize information regarding the visitor's domain name (or that of the visitor's access provider). Regardless of the purpose for which it is submitted, it is Cicada Nation Skateboards policy to maintain all personal information as confidential, and to use such personal information only for the following purposes:

* for the specific purpose for which it was volunteered (for example, to complete a product purchase etc.);
* to improve the content, appearance and utility of the site;
* to track our visitors' use of the site for internal market research; and
* to notify our visitors of updates to the site.

It is Cicada Nation Skateboards policy to keep personal information only for so long as needed for such purposes. At any time, you may obtain a summary of the personal information on record with Warehouse Skateboards, which has been collected about you via this site. Except for personal information we need to complete your purchase of products, you may request at any time that Warehouse Skateboards dispose of any or all personal information about you. In addition, at any time you may request: (i) that Cicada Nation Skateboards correct any such personal information; or (ii) that such personal information not be provided to third parties; or (iii) that such personal information be removed from Cicada Nation Skateboards marketing databases. To make any request described above, send an e-mail to cicadanation@gmail.com. When contacting us, please be sure to provide us with your exact e-mail address, name, address and/or telephone number(s) in order to be sure we handle your request correctly.

Cicada Nation Skateboards reserves the right, at its discretion, to change, modify, add, or remove portions of this Privacy Policy Statement at any time. You should check this page periodically for changes. Your continued use of this site following the posting of changes to this Privacy Policy Statement will mean that you accept those changes.



TERMS OF USE

NO LICENSE

Except as expressly provided above, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark, copyright or other proprietary or industrial right of Cicada Nation Skateboards, its affiliates or any third party.

USE OF INFORMATION SUBMITTED BY YOU

Note: This section does not apply to personal data supplied by you to any Site, such as your name, address, e-mail address, telephone number and the like. If you respond to Cicada Nation Skateboards, with any information, including but not limited to feedback, data, questions, comments, suggestions, or the like, such information shall not be deemed confidential. All such submissions shall be deemed the property of Cicada Nation Skateboards, and your submission of information shall constitute an assignment to Cicada Nation Skateboards of all worldwide rights, titles and interests in such information. Cicada Nation Skateboards will not be liable for any use or disclosure of such information. Cicada Nation Skateboards will not have any obligation to keep such information confidential and will be free to reproduce, use, disclose and distribute the information to others without limitation. Cicada Nation Skateboards will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products which incorporate or otherwise rely upon such information. Cicada Nation Skateboards welcomes your comments and suggestions on its Site and products, but Cicada Nation Skateboards does not seek to solicit any confidential or proprietary ideas, suggestions, materials or other information relating to developing, designing, redesigning, modifying, manufacturing or marketing its products or any new products. By submitting information, you warrant that Cicada Nation Skateboards may publish such information, use it as part of its operations, and incorporate its concepts in Cicada Nation Skateboards products without liability.

PRODUCT AND PRICING INFORMATION

Although Cicada Nation Skateboards has made every effort to display the products and their colors as accurately as possible, the displayed colors of the products will depend upon the monitor of the user and Cicada Nation Skateboards cannot guarantee that the user's monitor will accurately portray the actual colors of the products. Products displayed may be out-of-stock or discontinued, and prices are subject to change. Cicada Nation Skateboards is not responsible for typographical errors regarding price or any other matter. Subject to the foregoing, the prices displayed are quoted in U.S. dollars and are effective only for United States purchases. Purchases are subject to applicable taxes to be paid by the purchaser, and do not include shipping and handling. Purchase requests to addresses outside the United States cannot be filled.

DISCLAIMERS

Cicada Nation Skateboards publishes information on its Sites as a convenience to its visitors. While Cicada Nation Skateboards attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the Site at any time without notice. The Cicada Nation Skateboards products described in its Site may not be available in your region. Cicada Nation Skateboards does not claim that the information in the Site is appropriate to your jurisdiction or that the products described in its Site will be available for purchase in all jurisdictions. Cicada Nation Skateboards operates its Site from the United States. It is possible that some software that may be downloaded from the Site is subject to government export control or other restrictions. By visiting and using our Site, you acknowledge these restrictions and agree that you are not subject to them. Cicada Nation Skateboards makes no warranties of any kind regarding any non-Cicada Nation Skateboards sites to which the user may be directed or hyperlinked from this Site. Hyperlinks are included solely for the convenience of the user, and Cicada Nation Skateboards makes no representations or warranties with regard to the accuracy, availability, suitability, or safety of information provided in such non-Cicada Nation Skateboards sites. Visitors assume all responsibility and risk with respect to their use of the Site. Cicada Nation Skateboards disclaims all warranties, representations and endorsements, express or implied, with regard to information accessed from or via the Site, including but not limited to all express and implied warranties, such as warranty of title, merchantability, non-infringement and fitness for a particular purpose. Cicada Nation Skateboards does not warrant that the Site is free of computer viruses, bugs or other harmful components. Cicada Nation Skateboards does not warrant that the functions contained in the material will be uninterrupted or error-free or that errors will be detected or corrected. Cicada Nation Skateboards does not assume any liability or responsibility for the accuracy, completeness, reliability or usefulness of the information disclosed or accessed through the Sites. Cicada Nation Skateboards does not have any duty to update its Site or modify the Content or Code, and Cicada Nation Skateboards shall not be liable for its failure to update such information. It is your responsibility to verify any information contained in the Site before relying upon it.

IN NO EVENT SHALL Cicada Nation Skateboards BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF WHATEVER KIND RESULTING FROM WHATEVER CAUSE, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, OR ANY OTHER TYPE OF DAMAGE, TANGIBLE OR INTANGIBLE IN NATURE, WHETHER IN AN ACTION UNDER THEORIES OF CONTRACT, TORT OR OTHERWISE, ARISING OUT OF OR IN ANY WAY RELATING TO THE USE OR PERFORMANCE OF THE INFORMATION ON, OR ACCESSED THROUGH, Cicada Nation Skateboards SITE.
Cicada Nation Skateboards reserves the right to withdraw access to the Sites or to revise the services and products described in the Site at any time without notice. Cicada Nation Skateboards may at any time revise the terms and conditions contained in this Legal Statement by updating this posting. You are bound by any revisions and should periodically visit this page to review the current terms and conditions which apply to your use of the Site. The invalidity of any term, condition or provision of this Legal Statement shall not affect the enforceability of those portions of the Legal Statement deemed enforceable by applicable courts of law.
Last Updated: 28 Nov 2008 12:04:17 PST home  |  about  |  terms  |  contact
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